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Satisfied Customers
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Years Of Experience
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Products Sold
Frequent Queries

Questions About Products

Where should I store my new items?
Depending on the items you’ve selected and the properties thereof, your storage options should always consist of cool, dry places in your home that are clean and kept away from direct sunlight and/or extreme temperatures. If your item comes with its storage container, be sure to use it at all times.
Am I allergic to anything in any of your products?
All components are specified on the product description for lubricants, personal care products, and sex toys. Carefully check and review it thoroughly. Dream Experience is not responsible for any adverse reactions to the products of our company.
How to choose a product as a gift?
When picking a product to give as a present, it’s important to find a balance between what you want and what you think they’re going to be satisfied with. If you feel that your partner would likely get scared or refuse your idea of using a sex toy, don’t take it out of a package while you’re already nude. Instead, bring up the topic naturally, days before the actual sex scenario, if you think it’s going to take some time to warm up this idea.
What style is right for me?
The choices of what style of sex toys for couples to use are endless. Some couples feel a vibrator and a dildo are the best things for them, while others feel cock rings and nipple clamps are more appropriate. Yet others may want to try bondage and control devices. It all depends on your personal desires and needs. The need for toys is growing as people have gotten more open-minded about their sex lives.
What if I have questions about items?
If you have any issues or concerns about our items, you can get in touch with our Customer Care team.
Got a question?

Questions About Orders

Which countries do you deliver to?
We currently only ship to the UK, We are looking to add more countries as soon as possible.
Is the packaging discreet?
Of course! We ship all orders in our standard black boxes or plain envelopes so that the only person getting excited about your delivery is you.
What should I do if I haven't received my delivery?
If your order still hasn’t arrived, or you can’t locate it, please contact us within 14 days of your estimated delivery date.
Can I track my order?
Yes, you'll receive information via email on how to track your order once your order is dispatched. If you can't find the email you can use our order tracker found in the footer below.
How Do You Handle Cancellations?
Please note that once an order has been placed, we are unable to accommodate any changes or cancellations. However, you can easily get in touch should you have any problems